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Error Message Executing "Add To Archive" In WebTools (Doc ID 2496800.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Siebel CRM - Version 18.11 and later
Information in this document applies to any platform.

Symptoms



Error message executing "Add To Archive" in WebTools

ERROR
-----------------------
Cannot load the runtime class: 'CSSSWEFrameAddtoArchivePopupTOW' for applet: 'WT Add To Archive Popup Applet'.(SBL-UIF-00317)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In WebTools create a new Workspace
2. Go to Applet and try to export any applet as SIF by using the "Add To Archive" option


Cause

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In this Document
Symptoms
Cause
Solution


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