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Siebel Application Object Manager and SOAP UI Calls Not Working And Erroring "SBL-DAT-00124: Unable to load licensed options configuration" (Doc ID 2498108.1)

Last updated on SEPTEMBER 19, 2022

Applies to:

Siebel Financial Services CRM - Version 18.11 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Siebel application Object Manager the following error occurs in the Siebel Object Manager log.

ERROR
-----------------------
ObjMgrLicense Load 5 000000135c48002e:35 2019-01-23 12:22:47 Begin: LoadLicenseManager
ObjMgrLicense Error 1 000000135c48002e:35 2019-01-23 12:22:47 (dmlicmgr.cpp (380)) SBL-DAT-00124: Unable to load licensed options configuration.

Please contact your systems administrator.
ObjMgrLicense Load 5 000000135c48002e:35 2019-01-23 12:22:47 Error: LoadLicenseManager

Reproducible Steps:

----------------------------------------

Issue can be reproducible with below steps:

  1. Start Siebel application services
  2. Start accessing FINSObjMgr_enu URL
  3. Getting server busy error
  4. While Trying to invoke Soap UI calls, same errors reported.

Cause

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In this Document
Symptoms
Cause
Solution
References


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