IP 17: OM Login Failure with "Server Busy" Error Due to Failure to Get Connect String From CGW in Timely Manner
(Doc ID 2499816.1)
Last updated on JUNE 17, 2020
Applies to:Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.
Production URL not accessible at specific times.
SrvrMgr console was connecting fine and all siebel servers, components were showing UP & Running.
We found that from the Web server the request is not going to the Cloud Gateway.
Even we restarted the AI, it was still not able login to OM.
Only after a complete enterprise bounce the application access was restored.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document