Date Format Getting Changed While Querying In IP 2018
(Doc ID 2500097.1)
Last updated on JULY 05, 2020
Applies to:
Siebel CRM - Version 18.8 and laterInformation in this document applies to any platform.
Symptoms
When user is querying in date field , date picker picks date in DD/MM format and shows in UI (before querying). But while user queries, it fetches in MM/DD format. Expectation result is that Application should query for the records in proper date format and return correct set of results.
Navigate to Administration - Date---->Locale and set the following values for ENU language:
24 hour clock: TRUE
Short Date: M/d/YYYY
2. Navigate to Administration - System Preference.
3. Query for "Strict Date Format" and set the value to "DD/MM/YYYY"
4. Restart application server
5. Navigate to Service Request list view and expose "Committed" field
6. Create two records by setting the date value to "07/09/2018 00:00:00"
7. Query for the same record by entering "07/09/2018 00:00:00".
8 No record will be retrieved even though the records with the given date
are available
9. Review the logs and notice that instead of querying for "07/09/2018
00:00:00", application is querying for "09/07/2018 00:00:00"
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |