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Siebel patch installation - runInstaller failed to run (Doc ID 2503372.1)

Last updated on JUNE 25, 2021

Applies to:

Siebel ERM - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.9 [23016] version, Installation

error while applying 8.1.1.9 on siebel enterprise-linked.


 

ERROR
-----------------------

Oracle home already exists



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Initially executed only
./runInstaller ( but installation failed with below error
--Error Message -->Inventory Pointer File not found. Please run the installer with -invPtrLoc parameter

then executed
./runInstaller -oneclick -invPtrLoc /etc/oraInst.loc ( /etc/oraInst.loc is softlink)
and then tried below command
./runInstaller -oneclick /var/opt/oracle/oraInst.loc (/var/opt/oracle/oraInst.loc is the exact link/physical path)
 detailed steps with screen shot in the attach document.(DEVTEST_8.9Patchinstalation.docx)

BUSINESS IMPACT


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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