"SBL-UIF-00229: Error occurred while opening file" while generating Siebel Reports (Doc ID 2503508.1)

Last updated on MARCH 20, 2023

Applies to:

Symptoms

On : 8.1.1.1 SIA [21211] version, Reports

ACTUAL BEHAVIOR
---------------
Siebel - BI Publisher report execution working intermittently. The workaround for getting the issue resolved is by restarting both Siebel and of the BIP application.

XMLP Log

ObjMgrBusServiceLog Error 1 000001805c360f64:0 2019-01-10 08:24:48 (xmlpdriversvc.cpp (362)) SBL-UIF-00229: Error occurred while opening file '<?>'.
GenericLog GenericError 1 000001805c360f64:0 2019-01-10 08:24:48 Object manager error: ([0] Error occurred while opening file '<?>'.(SBL-UIF-00229) (0xad00e5))
GenericLog GenericError 1 000001805c360f64:0 2019-01-10 08:24:48 ( (0) err=2818155 sys=11337957) SBL-OMS-00107: Object manager error: ([0] Error occurred while opening file '<?>'.(SBL-UIF-00229) (0xad00e5))

FSM log

FSMLog FSMError 1 000001805c360f64:0 2019-01-10 08:27:43 FSM::createFile: Unable to open file c:\sba81\ses\gtwysrvr\fs\att\S_XMLP_REPOUTPT_1-WWMRV_1-6FPU5.SAF

Application Object Manager log

ObjMgrLog Error 1 0000007d5c360f64:0 2019-01-10 08:07:59 (modpref.cpp (981)) SBL-DAT-00806: EXCEPTION: LoadPreferences: c:\sba81\ses\gtwysrvr\fs\userpref\SADMIN&Siebel Financial Services.spf: An attempt was made to access an unnamed file past its end.: Deserialize operation failed. Preference file may be corrupted.
ObjMgrLog Error 1 0000007d5c360f64:0 2019-01-10 08:07:59 (modpref.cpp (958)) SBL-DAT-00807: LoadPreferences: c:\sba81\ses\gtwysrvr\fs\userpref\SADMIN&Siebel Financial Services.spf: Failed to load preferences.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.