After Rollback Uninstall Of SWSE, URL To The Application Returns HTTP 403 Error.
(Doc ID 2504238.1)
Last updated on NOVEMBER 11, 2019
Applies to:Siebel Public Sector Service - Version 16.0 [IP2016] and later
Information in this document applies to any platform.
IP2013 was upgraded to IP2016 with migration installation. SWSE profile was configured on IP2016 and everything worked fine. After that SWSE was rollback unlnstalled from IP2016 to IP2013 successfully. When URL for Siebel application was entered, Web Server (IIS) showed the http 403 error.
IIS log shows: GET /egmsadmin_ENU/ - 80 - <IP Address> Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/69.0.3497.92+Safari/537.36 - 403 14 0 323
Web browser shows; ERROR
Access to SERVER_NAME was denied
You don't have authorization to view this page.
HTTP ERROR 403
The issue can be reproduced at will with the following steps:
1. Roll back IP2016 to IP2013.
2. Start Siebel Gateway Server, Siebel Serve and IIS.
3. Access to http://SERVER_NAME/egmsadmin_ENU
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