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After Rollback Uninstall Of SWSE, URL To The Application Returns HTTP 403 Error. (Doc ID 2504238.1)

Last updated on NOVEMBER 11, 2019

Applies to:

Siebel Public Sector Service - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

IP2013 was upgraded to IP2016 with migration installation. SWSE profile was configured on IP2016 and everything worked fine. After that SWSE was rollback unlnstalled from IP2016 to IP2013 successfully. When URL for Siebel application was entered, Web Server (IIS) showed the http 403 error.


ERROR
-----------------------
IIS log shows: GET /egmsadmin_ENU/ - 80 - <IP Address> Mozilla/5.0+(Windows+NT+6.1;+WOW64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/69.0.3497.92+Safari/537.36 - 403 14 0 323

Web browser shows; ERROR
Access to SERVER_NAME was denied
You don't have authorization to view this page.
HTTP ERROR 403



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Roll back IP2016 to IP2013.
2. Start Siebel Gateway Server, Siebel Serve and IIS.
3. Access to http://SERVER_NAME/egmsadmin_ENU

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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