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Pausing Long Task in TBUI Throws Errors (SBL-BPR-00527)(ORA-22835) (Doc ID 2504489.1)

Last updated on AUGUST 20, 2019

Applies to:

Siebel eCommunications - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

Task Based UI

When users pause a Task, the application displays an error.  

Error:
SBL-BPR-00527: An error has occurred while pausing the current task.


STEPS


1. Launch eCommunications application.

2. Launch Task that contains more than 10 views.

3. Navigate through the views.

4. Click the Back and Next button repeatedly (forcing Task UI to save navigation steps).

5. Pause the Task.

Result:

SBL-BPR-00527: An error has occurred while pausing the current task.


6. Check Logs
    One INSERT failed with the following error:
           ORA-22835: Buffer too small for CLOB to CHAR or BLOB to RAW conversion (actual: 5001, maximum: 4000).

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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