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Blank Screen When Using Edit Web Layout and ORA-01427: single-row subquery returns more than one row (Doc ID 2504710.1)

Last updated on DECEMBER 29, 2019

Applies to:

Siebel Tools - Version 19.1 and later
Information in this document applies to any platform.


Edit applet web template is returning blank screen.

The issue can be reproduced at will with the following steps:

  1. Run EditWebLayout.exe from siebsrvr\BIN
  2. Open WebTools
  3. Select an Applet and click on pencil icon to check applet web layout
  4. Observe the blank, distorted, or corrupted screen
  5. Following error is seen in EditWebLayout.log:

 ORA-01427: single-row subquery returns more than one row



 Upgrade from 18.9 to 19.1 (run EditWebLayout.bat in both updates)


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