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Tools 19.1 Not Starting After Upgrade From 16.10 (Doc ID 2507488.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Tools - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

On : 19.1 version, Configuration - Dev Env

Tools 19.1 not starting after upgrade from 16.10

Over working Tools 16.10 customer installed Tools 17.0 and after that Tools 19.1. When starting Tools there is a SBL-DBC-00105 error

ERROR
-----------------------
SBL-DBC-00105: An error has occurred executing a Sql statement.
Please continue or ask your systems administrator to check your application configuration if the problem persists.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Over working Siebel Tools 16.10 install Siebel Tools 17.0
2. On top of 17.0 install Tools 19.1
3. Start Tools


Cause

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In this Document
Symptoms
Cause
Solution


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