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Issue With Add To Promotion Pick Applet Search (Doc ID 2508636.1)

Last updated on NOVEMBER 07, 2019

Applies to:

Siebel Product Configurator - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.17 [IP2013] version, Order Management


Issue with Add To Promotion Pick Applet Search. The search takes multiple clicks on "GO" button and each click takes you to a different set of records.
User must search several times until goes to correct result.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create 20 Promotions and add a Product to them
2. Complete ABO cycle of all promotions
3 .Go to Sales Order and add Product as a line item
3. Then click on Add to Promotion
4. Search by Service ID
Result: Return many records without taking in consideration input criteria.
Click again on Go >> Return less but still incorrect;
And so.on until correct set of records are displayed.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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