My Oracle Support Banner

Error In Setting Up New Environment With Firewall Enabled On App And Gateway Servers (Doc ID 2509024.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel Call Center - Version 8.1.1.14.4 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.4 [IP2014] version, Installation

Error in setting up new environment with firewall enabled on App and Gateway servers


ERROR
-----------------------
SBL-NET-01201: Internal: connect() failed: Connection timed out
SBL-SRB-00040: Cannot open asynchronous SISNAPI connection


Due to this issue,the servers will not start.

Changes

 firewall enabled on App and Gateway servers

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.