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Applet Edit Web Layout Displays as Blank and the Console Shows "Uncaught DOMException" (Doc ID 2509251.1)

Last updated on JULY 17, 2021

Applies to:

Siebel Tools - Version 17.0 [IP2017] to 19.4 [Release V17]
Information in this document applies to any platform.

Symptoms

Applet Edit Web Layout is not opening for one applet after upgrading to Innovation Pack 2017 and above. It displays as blank, and there are errors in the console log.
Edit Layout editor should display the correct fields.

STEPS
-----------------------
1. Open Web Tools.
2. Select a particular Applet
3. Navigate to the Applet Edit Web Layout and click on the Pencil Icon.
4. Blank page is displayed and error is displayed in the Console:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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