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How to Inactivate Siebel Users so they will not be counted under Siebel License Capacity (Doc ID 2510912.1)

Last updated on JUNE 22, 2023

Applies to:

Siebel Financial Services CRM - Version 16.14 [IP2016] and later
Information in this document applies to any platform.


What is the best practice to inactivate those users which will not be using Siebel again , so that we can have extra capacity for more users to join?  OR 

How to inactivate them so that they will not be counted under our license anymore , and give us capacity to create another 5 active users in the same department to use Siebel.

For example:Having license for 10 users.
Created 10 users.
5 users changed department and will not use Siebel anymore .



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