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Suppress Warning Message when Performing Add-on in Product Configuration (Doc ID 2512493.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On :  16.5 [IP2016] version, Order Management

Product configuration - receiving a warning message while performing add -on  

ERROR
-----------------------
Warning:

Product - " ... Direct Service

Relationship "Regular Monthly Base Pack(s)"

Removed: Sub Object "... Basic Subscription Package Monthly Renewal"
[...]

OK (button)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch application.
2. Launch eConfigurator
3. Perform either an add-on or deal-upgrade functionality that invokes the Product Configurator.

Result:
Users  receive a warning message.

4.  When users click "ok" button on the Warning, they are able to proceed.

Result:
This warning message needs to be suppressed.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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