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The German Values Selected From Pick Lists Are Save With English Values (Doc ID 2513309.1)

Last updated on OCTOBER 24, 2019

Applies to:

Siebel CRM - Version 18.10 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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1. From deu application we tried to query on Activity with Status Drucke-exportiert which is a german word and it is displayed correctly on the drop down list and when you press enter to execue the query you will find the returned records are having another status value which is "Printouts-Exporte" which is the corresponding english value for this value in this LOV type. (Screenshot are attached)

2. Another issue is that when trying to export some offer reports we found it fails to finish its correctly and when we got the log file we found an error shows the status is not in the picklist and the query before this error was trying to get the english value from the list of value instead of the german value so it returns 0 records . (log file is attached)
"SBL-DAT-00225: Der im Feld Status von Buscomp Action eingegebene Wert stimmt mit keinem Wert in der beschränkten Auswahlliste PickList Action Status überein."


EXPECTED BEHAVIOR
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Correct language should be saved with when German values are selected from Pick lists

STEPS
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The issue can be reproduced at will with the following steps:
--The German Values selected from pick lists


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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