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Creating New Employees In The Application Is Generating SBL-DAT-00500 In Siebel IP2016 (Doc ID 2515202.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Siebel Financial Services CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.19 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Creating new employees in the application is generating SBL-DAT-00500 in Siebel IP2016

When navigating to administration-user => Employees and trying to add a new user, the record is not being saved and the FINSobjmgr_nld log displays error SBL-DAT-00500. This only happens in nld. 


EXPECTED BEHAVIOR
-----------------------
Adding a new user in administration-user => Employees should be possible without any errors

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employees
2. Add a new user
3. Notice that the application is generating SBL-DAT-00500


Cause

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In this Document
Symptoms
Cause
Solution


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