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IRM Fails With "GetDBConnection Failed" Error. (Doc ID 2515890.1)

Last updated on DECEMBER 23, 2019

Applies to:

Siebel Financial Services CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On : 18.10 version, Upgrade

IRM fails after a while, with a pop up saying DB connection is lost.
IRM_MERGE*.txt shows the following error.


ERROR
-----------------------
CSSReposMergeEng::GetDBConnection Failed:- Not able to get the connection


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. upgrep was started.
2. IRM started.
3. After several hours, IRM failed with "CSSReposMergeEng::GetDBConnection Failed:- Not able to get the connection" in IRM_MERGE*.txt.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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