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Siebel 18 AI Profile Deployment Fails with 'Unable to discover cloud gateway service' Error. (Doc ID 2517276.1)

Last updated on APRIL 18, 2023

Applies to:

Siebel CRM - Version 18.10 and later
Information in this document applies to any platform.

Symptoms

On : 18.10 version, System Admin

ACTUAL BEHAVIOR
---------------
AI Profile deployment fails.

The Application Interface profile deployment is failing. This still happens even after re-installing the Application Interface (AI)

EXPECTED BEHAVIOR
-----------------------
The AI profile should deploy successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create AI profile.
2. Deploy AI profile and it fails

Cause

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In this Document
Symptoms
Cause
Solution
References


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