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Account Hierarchy Chart Displays Strange Position Information In Open UI (Doc ID 2517379.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Siebel CRM - Version 18.9 and later
Information in this document applies to any platform.

Symptoms

On : 18.9 version, Client Functionality

Account Hierarchy Chart Displays Strange Position Information In Open UI

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Screen Accounts 
2. Go to View Accounts List. Create Account: "ABC" 
3. Go to Tab Account Hierarchy 
4. Create account Hierarchy with children: "AAA" ; "BBB" and "CCC" 
5. Go to Account Hierarchy Chart 
6. The values displayed are strange and without any sense (i.e <0 0 255>) 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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