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Behavior Of Thread Bar When Navigating From A Tree Applet. (Doc ID 2517430.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.


Problem Summary
Behavior of thread bar when navigating from a tree applet.

Problem Description
We see a difference in the  behavior in IP 2016 when compared to IP 2013 when navigating back using thread bar after we drill down from tree applet.

Steps to replicate -
1. Navigate to Account -->  My team's Account view.
2. In the left side we have tree applet which displays the positions and in the right we have account list applet.
3. Select a team member and drill down on Account name in the right list applet.
4. Navigates to a detail view.
5. Now navigate back to the team view using the thread bar.
6. Now the  tree expands and the focus is set to the First child in the tree in IP 2016 where as in IP 2013 it is the top position.

Ideally when we navigate back the focus should be either on the selected record or the parent.. but why the first child...




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