BLUE SCREEN UPON LOGIN TO SIEBEL 15.15 IN OPEN-UI MODE
(Doc ID 2517683.1)
Last updated on NOVEMBER 15, 2019
Applies to:
Siebel eService - Version 15.5 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.5 [IP2015] version, System Admin
When attempting to log into Siebel 15.5 eService application,
the following error occurs.
ERROR
-----------------------
a blue screen is displayed.
STEPS
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The issue can be reproduced at will with the following steps:
1. access the Siebel eService 15.5 applicaiton
2. observe blue screen
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Siebel eService application.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |