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Siebel Search Does Not Work With Upper Case Fields (Doc ID 2518676.1)

Last updated on OCTOBER 24, 2019

Applies to:

Siebel Tools - Version 18.9 and later
Information in this document applies to any platform.

Symptoms

On : 18.9 version, Configuration - General

ACTUAL BEHAVIOR
---------------
Siebel Search does not work with upper case field values. 

The issue can be reproduced at will with the following steps:
1. Log into Siebel Tools
2. Create a Workspace
3. Query for Account BC
4. For the Name field, set Force Case property to UPPER
5. Deliver the change

6. Log into Siebel application via the Web client and created account "TEST1" and "TEST2" under Accounts screen
7. Enter 'test' directly in the Search text box
8. It returns no record



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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