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SBL-EAI-04117 With EAI HTTP Transport When Using HTTPRequestBodyTemplate (Doc ID 2520087.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel Finance Call Center - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

When using EAI HTTP Transport business service with the following parameters in a workflow process, SBL-EAI-04117 error occurs.

HTTPRequestURLTemplate
HTTPRequestBodyTemplate
HTTPRequestMethod
CharSetConversion

The error in the log file is as follow:

--------------------------------------------------
ObjMgrLog Error 1 000000025c8610a0:0 2019-03-11 17:05:41 (httptransport.cpp (1720)) SBL-EAI-04117: HTTP Request error during 'Submitting Data SendHTTP request': 'Status code - 500'

ObjMgrLog Error 1 000000025c8610a0:0 2019-03-11 17:05:41 (httptransport.cpp (1047)) SBL-EAI-04117: HTTP Request error during 'Submitting Data Send HTTP request': 'Status code - 500'

ObjMgrBusServiceLog InvokeMethod 4 000000025c8610a0:0 2019-03-11 17:05:41 Business Service 'EAI HTTP Transport' invoke method 'SendReceive' Execute Time: 0.526 seconds.

ObjMgrBusServiceLog InvokeMethod 4 000000025c8610a0:0 2019-03-11 17:05:41 End: Business Service 'EAI HTTP Transport' invoke method: 'SendReceive' at c7f6f48

ObjMgrLog Error 1 000000025c8610a0:0 2019-03-11 17:05:41 (stepexec.cpp (1586)) SBL-BPR-00162: Error invoking service 'EAI HTTP Transport', method 'SendReceive' at step 'HTTP Post'.
--------------------------------------------------

 

Cause

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In this Document
Symptoms
Cause
Solution


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