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Huge Log Files Generated For Siebel Components (Doc ID 2521006.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11 [IP2013] version, System Admin

ACTUAL BEHAVIOR
---------------
EAI and SvrTaskPersist component logs are increasing in size.

EXPECTED BEHAVIOR
-----------------------
Component logs should not increase in size.

STEPS
-----------------------
The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Setup 2 servers in UAT and make sure SvrTaskPersist and EAI OM is up and running
2. Set log levels to 1
3. Make sure that the logs do not increase in size

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing logs increasing in size and this is causing issue and they have to manually delete the file and then the process continues.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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