"The server you are trying to access is either busy or experiencing difficulties" Error Is Observed With "Codepage {0} is not supported.(SBL-JCA-00328)" in Application Interface (AI) catalina.out File (Doc ID 2522245.1)

Last updated on AUGUST 09, 2023

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Linux x86-64

In the catalina.log file that located under AI/applicationcontainer_external/logs directory the following can be found:

STEPS

1. Install or apply Siebel Monthly Update on Siebel installation on Linux OS
2. Try to access the Siebel application URL after completing the Siebel setup, if necessary
3. "The server you are trying to access is either busy or experiencing difficulties" error is observed

Changes

New installation or Siebel Monthly Update installation

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

"The server you are trying to access is either busy or experiencing difficulties" Error Is Observed With "Codepage {0} is not supported.(SBL-JCA-00328)" in Application Interface (AI) catalina.out File (Doc ID 2522245.1)

Applies to:

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!