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EAI Transport Throw 500 Error In Case of SOAP Fault Returned by Siebel Application (Doc ID 2522261.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel Financial Services CRM - Version 16.12 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Customer has inbound service requests using standard business services for look-ups.

The two services in use are:

1) Contact Interface - HCC

2) Opportunity Interface HCC.

During a "fault" service "Opportunity Interface HCC" is throwing http 500 errors as well as the actual application error.

Contact Interface - HCC does not do throw http 500.

Why one http service call would behave this way and one would not.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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