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Siebel Mobile : Planned Completion Date Is Not Auto Calculated In Offline (Doc ID 2522514.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Mobile Applications - Version 18.9 and later
Information in this document applies to any platform.

Symptoms

In offline ,  planned completion is not calculated properly .  It is not adding duration to Planned  Start , instead it populates the system time 

 

Replication Steps :

-1. Launch siebel Mobile service application and go offline 

-2. Navigate to Service Request -> Activities

-3. Create new activity  with Duration =15 minutes 

Example :   Planned start = 3/25/2019 09:30:56 AM   Planned End  = 3/25/2019 09:31:19 AM ,

Note :  Planned End should be 3/25/2019 09:44:04 AM .. ( Its not adding the duration )

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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