Siebel Mobile : Planned Completion Date Is Not Auto Calculated In Offline
(Doc ID 2522514.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel Mobile Applications - Version 18.9 and later
Information in this document applies to any platform.
In offline , planned completion is not calculated properly . It is not adding duration to Planned Start , instead it populates the system time
Replication Steps :
-1. Launch siebel Mobile service application and go offline
-2. Navigate to Service Request -> Activities
-3. Create new activity with Duration =15 minutes
Example : Planned start = 3/25/2019 09:30:56 AM Planned End = 3/25/2019 09:31:19 AM ,
Note : Planned End should be 3/25/2019 09:44:04 AM .. ( Its not adding the duration )
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