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SBL-OSD-00001: Internal: Function call timed out (0) After Component Termination Causes System Performance Degradation (Doc ID 2522723.1)

Last updated on MARCH 26, 2019

Applies to:

Siebel CRM - Version 8.1.1.8 [23012] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.8 [23012] version, System Admin

Customer encountered slowness during Siebel navigation. When this behavior was encountered the error "Failure to establish connection" when navigating to Siebel Administration views.
In the Enterprise log file the SBL-OSD-00001 error is found after AsgnSrvr component termination.
It is necessary to restart the Siebel Server to recover.

ERRORS
-----------------------
ServerLog ProcessExit 1 0000278e5c7d5e9e:0 2019-03-14 11:32:42 AsgnSrvr 5050 TERMINATED      Process 5050 was terminated
ServerLog ProcessCreate 1 0000278c5c7d5e9e:0 2019-03-14 11:33:15 Created server process (OS pid = 14472 ) for ServerMgr
ServerLog ProcessExit 1 0000278e5c7d5e9e:0 2019-03-14 11:33:15 ServerMgr 14121 SBL-OSD-00001   Process 14121 exited with error - Internal: Function call timed out (%sysError)
GenericLog GenericError 1 0000278e5c7d5e9e:0 2019-03-14 11:34:15 (scfdata.cpp (1122) err=851969 sys=0) SBL-OSD-00001: Internal: Function call timed out (0)
ServerLog ProcessCreate 1 0000278c5c7d5e9e:0 2019-03-14 11:34:47 Created server process (OS pid = 15106 ) for ServerMgr
GenericLog GenericError 1 0000278e5c7d5e9e:0 2019-03-14 11:34:45 (sisobj.cpp (1288) err=851969 sys=0) SBL-OSD-00001: Internal: Function call timed out (0)
ServerLog ProcessCreate 1 0000278c5c7d5e9e:0 2019-03-14 11:35:17 Created server process (OS pid = 15218 ) for ServerMgr
ServerLog ProcessExit 1 0000278e5c7d5e9e:0 2019-03-14 11:35:15 WfProcBatchMgr 24403 SBL-OSD-02006   Process 24403 exited with error - Process exited because it received signal SIGABRT.
GenericLog GenericError 1 0000278e5c7d5e9e:0 2019-03-14 11:36:15 (scfdata.cpp (1122) err=851969 sys=0) SBL-OSD-00001: Internal: Function call timed out (0)
GenericLog GenericError 1 0000278e5c7d5e9e:0 2019-03-14 11:36:15 (sisobj.cpp (1288) err=851969 sys=0) SBL-OSD-00001: Internal: Function call timed out (0)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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