SBL-DAT-00393 Error when Entering Activities from Home Page in Siebel CRM 19
(Doc ID 2522877.1)
Last updated on OCTOBER 25, 2024
Applies to:
Siebel CRM - Version 19.1 and laterInformation in this document applies to any platform.
Symptoms
On : 19.1 version, Client Functionality
Error trying to enter activities from the home page -IP19
ERROR
"SBL-DAT-00393: An end of file error has occurred"
STEPS
1. A user (A) creates an Activity under the Service Request.
2. The same user (A) Assigns this activity to another User (B).
3. The user (B) access to Siebel and in the home Page he can see the activities.
4. When the user (B) tries to drilldown on any activity newly assigned, an error is generated.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |