Deleting Workflow Step In IP17 Workspace Results In Inactive = Y And Failing Validation At Runtime When Workflow Process Is Executing
(Doc ID 2524142.1)
Last updated on APRIL 04, 2025
Applies to:
Siebel CRM - Version 18.12 and laterInformation in this document applies to any platform.
Symptoms
PRODUCT VERSIONS:
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SIEBEL VERSION: Siebel 18.12
SIEBEL APP O/S: Microsoft Windows x64 (64-bit)
ISSUE STATEMENT:
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A workflow has been modified, validated, and delivered successfully to the MAIN repository.
Then the workflow version 2 is activated within the application (Administration - Business Process).
At runtime, the workflow is called but does not execute because of the following validation messages in the log file such as:
ObjMgrLog Error 1 000000025c9816cc:0 2019-03-25 09:16:20 (converter.cpp (1843)) SBL-BPR-00185: Step '<?>' references invalid next step id '<?>' in process definition '<?>'.
ERROR MESSAGE:
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The error message that occurs with this issue is:
ObjMgrLog Error 1 000000025c9816cc:0 2019-03-25 09:16:20 (converter.cpp (1843)) SBL-BPR-00185: Step '<?>' references invalid next step id '<?>' in process definition '<?>'.
WHERE IT HAPPENED:
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The issue occurs in a Development environment.
STEPS TO REPRODUCE:
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The behaviour occurs as follows:
1. Log into Siebel Tools, select the workflow process.
2. Deliver the workflow process to the workspace.
3. Activate the workflow process.
4. Run a task for WfProcMgr for the workflow process.
5. The reported error occurs.
LOSS OF FUNCTIONALITY / BUSINESS IMPACT:
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Since the error occurs, the workflow process is not able to execute the necessary logic.
Changes
Cause
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In this Document
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Cause |
Solution |
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