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Cycle Count Process to be done off business hours and holidays (Doc ID 2524315.1)

Last updated on MARCH 29, 2019

Applies to:

Siebel Field Service - Version 15.6 [IP2015] and later
Information in this document applies to any platform.


Problem Statement: Customer has customized, Cycle Count record creation part alone where they need to pull the Parts from Inventory which user want to do the Cycle Count Process,Now new Cycle Count records will  be created with list of Parts. Post that using vanilla process to do the Adjustment. Now Original Qty(System Stock) got populated from Inventory and user is checking the Physical Stock from Inventory and entering it in Count Qty where Variance will get updated automatically.

Issue is during this process if any other transaction is happening in Inventory where Original Qty will get updated in Inventory and the same will get reflected in Cycle Count --> Original Qty as well.In this case variance will go calculated accordingly based on the updated Original Qty and issue will occur during Adjustment.

Can you please confirm on whether Cycle Count Process can be done on Daily Transactions or it can be done only on Holidays ?


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