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Addition Of New Views And Screens Not Reflecting Without Any Bounce (Doc ID 2524356.1)

Last updated on OCTOBER 24, 2019

Applies to:

Siebel CRM - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

On : 18.8 version, Upgrade


ACTUAL BEHAVIOR
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Changes to add a new screen or view in an existing screen do not reflect instantly, but only after a server restart.

EXPECTED BEHAVIOR
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Changes to add a new screen or view in an existing screen should appear instantly.

STEPS
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The issue can be reproduced at will with the following steps:
1. In the application, got to Site Map--> Administration Application-->Views and add the new view.
2. Create a new Responsibility and add the SADMIN user under it.
3. Add the view under the newly created Responsibility.
4. Clear the Cache.
5. Log out and login.
6. Navigate to Screen under which the view is added.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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