My Oracle Support Banner

Siebel Application Getting Logged Out When Closing Workspace View Which Is Launched From Home Page View (Doc ID 2526205.1)

Last updated on OCTOBER 24, 2019

Applies to:

Siebel CRM - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

On : 19.2 version, System Admin


Siebel application getting logged out when Open the workspace view from application Home Page and close it




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logged in to the Sales Application.(Custom Home Page View)
2. Clicked the workspace icon to navigate to the Workspaces View.
3. Clicked the close icon 'X' at the upper right corner to close navigate back.

Result: It is taking user to the Login page instead of Custom Home Page.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.