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EAI Mime Converter is not handling docx extensions (Doc ID 2526792.1)

Last updated on MARCH 01, 2021

Applies to:

Siebel CRM - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms



Using EAI MIME Doc Converter
created a workflow that:
1. query a custom Action/Attachment IO,
2. Convert the result to a MIME using EAI MimePropSet Converter.
3. Convert the result to a Doc
4. Save the result to file.

An external application import the file for internal use.
This work well for the most types of attachments, but one problem :
If the attachment is a docx document, this is the Content Type in the final document :
Content-Disposition: inline
Content-ID:
Content-Transfer-Encoding: binary
Content-Type: application/octet-stream
When the external system import the file its create a .dat file, which is difficult for the users to open.


EXPECTED BEHAVIOR
-----------------------
get content type: application/msword for .docx attachemnts

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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