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SBL-EXL-00151 Error With OPA On Migrated Environment In 18.x (Doc ID 2528359.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel CRM - Version 18.12 and later
Information in this document applies to any platform.

Symptoms

Oracle Policy Automation works with no issue on the development environment. After migrating to Test environment, the following error occurs:

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ObjMgrBusServiceLog    InvokeMethod    4    000000af5c812c5c:0    2019-03-07 19:22:01    Business Service 'EAI XML Converter' invoke method 'IntObjHierToXMLDoc' Execute Time: 0.000 seconds.
ObjMgrBusServiceLog    InvokeMethod    4    000000af5c812c5c:0    2019-03-07 19:22:01    End: Business Service 'EAI XML Converter' invoke method: 'IntObjHierToXMLDoc' at 17a2f0a8
ObjMgrLog    Error    1    000000af5c812c5c:0    2019-03-07 19:22:01    (stepexec.cpp (1586)) SBL-BPR-00162: Error invoking service 'EAI XML Converter', method 'IntObjHierToXMLDoc' at step 'Get OPA Result'.
PrcExec    PropSet    4    000000af5c812c5c:0    2019-03-07 19:22:01    Setting runtime value of property 'Namespace: 'USER' Name: 'RawXML' Datatype: 'Binary/Variant'' to:
PrcExec    PropSet    4    000000af5c812c5c:0    2019-03-07 19:22:01   
PrcExec    PropSet    4    000000af5c812c5c:0    2019-03-07 19:22:01    Setting runtime value of property 'Namespace: 'USER' Name: 'Error Code' Datatype: 'String'' to:
PrcExec    PropSet    4    000000af5c812c5c:0    2019-03-07 19:22:01    (SBL-BPR-00162)--IDS_EAI_ERR_EAIXMLCNV_INTOBJ_TO_XMLHIER--(SBL-EAI-04024)
PrcExec    PropSet    4    000000af5c812c5c:0    2019-03-07 19:22:01    Setting runtime value of property 'Namespace: 'USER' Name: 'Error Message' Datatype: 'String'' to:
PrcExec    PropSet    4    000000af5c812c5c:0    2019-03-07 19:22:01    Error invoking service 'EAI XML Converter', method 'IntObjHierToXMLDoc' at step 'Get OPA Result'.(SBL-BPR-00162)
--
Cannot convert Integration Object Hierarchy to XML Hierarchy.
(SBL-EAI-04108)
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Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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