Details View Drop Down List Is Flickering And Non Selectable To Navigate In Tree Layout
(Doc ID 2529465.1)
Last updated on NOVEMBER 20, 2019
Applies to:Siebel Financial Services CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.
On : 15.11 [IP2015] version, Client Functionality
Details View Drop down list is flickering and Non selectable to navigate in Tree Layout
Users are not able to navigate to different Details views as the Detail view drop down list is flickering and the drop down vanishes while user tries to select post 3rd view in list. The options go below the first record (TR or TH ) of the below applet
This issue is reproducible in vanilla environment. we have removed all the custom changes to make sure.
All menu items should be accessible using Tree Layout Navigation control type
The issue can be reproduced at will with the following steps:
1. Open Siebel
2. Go to Campaign List
3. Drill down on a Campaign record
4. Go on Design Tab and press on it.
5. Try to select an Sub Item from this menu
6. Notice that you cannot select any of these menu items
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