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Siebel 18.9 - Gateway Cluster Not Working As Expected/Fails (Doc ID 2530000.1)

Last updated on JANUARY 31, 2021

Applies to:

Siebel CRM - Version 18.9 and later
Information in this document applies to any platform.

Symptoms

On : 18.9 version, Installation

ACTUAL BEHAVIOR
---------------
Siebel 18.9 - Gateway Cluster not working as expected

We have setup Gateway Clustering on 3 nodes as per the installation guide.
Siebel Gateway registry and Siebel Gateway service, both, are deployed on all the 3 nodes-
XXXXXXXXXX-04
YYYYYYYYYY-05
ZZZZZZZZZZ-06

This works fine when the Application Container and Gateway Registry services are up on all 3 nodes. Refer snapshot "srvrmgr.jpg".

However, while testing, if node YYYYYYYYYYY-05 is brought down, the connection to srvrmgr does not happen which is unexpected.


Cause

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In this Document
Symptoms
Cause
Solution
References


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