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Siebel Application Is Not Loading After Login (Doc ID 2532623.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Siebel CRM - Version 6.0.1 [11008] Life Sciences and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The Siebel Application is showing blank screen.

In the browser tab header we can see the name:"Siebel Financial Services" and the busy cursor (indicating that the page is loading...waiting for page elements)

Tried with different OM and showing same issue.

EXPECTED BEHAVIOR
-----------------------
application home page should be displayed after login screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. access AOM link
2. enter credentials, log-in
3. blank page


Changes

Siebel Application machine was restarted

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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