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SBL-CFG-00155 Error While Selecting And Deselecting The Product Checkbox (Doc ID 2533942.1)

Last updated on MARCH 02, 2020

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.5 [IP2016] version, Order Management

getting below error While Selecting And Deselecting The Product Checkbox


SBL-CFG-00155: Complex Object Instance Service Internal Error:
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STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Atrribute Defition as below
Name = Test Attr (Emunerated)
Values = Test1,Test2,Test3
2. Create class(Test Attr Class) and add above created attribute under this class.
3. Now create 3 Addon Products with same class(Test Attr Class)
Addon1,Addon2,Addon3
4. Create Customizable Product as below
Name = Test Root
Relationship :-
Type = Class
Class Name = Test Attr Class
Add all 3 addons
5. Click on UI
Create New Record as below
Base Theme = Base Theme with Multi Select JS
Product Theme = Tab Product Theme JS

6. Drill down on Option Name
Create Group with Group name = Standard Group Theme JS
Add relationship as Group item under this group with UI Control = Check Box with Price Multi Level JS

release all the versioned objects

now create order and add "Test Root" in line items

Launch eConfigurator
Select any addon check box , un-select the check box and click on submit

now it will give SBL-CFG-00155 error



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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