Undo Record Causes SBL-DAT-00247 When Editting Clinical Site Visit Record
(Doc ID 2533991.1)
Last updated on MAY 13, 2022
Applies to:
Siebel CRM - Version 19.1 and laterInformation in this document applies to any platform.
Symptoms
On : 19.1 version, Configuration - General
Undo record of "Clinical Trip Report" from UI throwing error.
ERROR
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SBL-DAT-00247: An error has occurred retrieving the multi-valued group object for field 'Resource Name' . Please have your systems administrator check your application configuration.
STEPS
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The issue can be reproduced at will with the following steps:
- Navigate to Site Visists
- Create a record adding the required fields
- Save the record
- Add a value to the 'Comments' field
- Press Escape
- Error SBL-DAT-00247 occurs
- Issue also occurs with 'undo record' instead of 'Escape'
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |