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Undo Record Causes SBL-DAT-00247 When Editting Clinical Site Visit Record (Doc ID 2533991.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel CRM - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

On : 19.1 version, Configuration - General

Undo record of "Clinical Trip Report" from UI throwing error.

ERROR
-----------------------
SBL-DAT-00247: An error has occurred retrieving the multi-valued group object for field 'Resource Name' . Please have your systems administrator check your application configuration.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

- Navigate to Site Visists
- Create a record adding the required fields
- Save the record
- Add a value to the 'Comments' field
- Press Escape
- Error SBL-DAT-00247 occurs

- Issue also occurs with 'undo record' instead of 'Escape'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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