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Siebel IP2013 and Later: Problem Accessing Siebel Partner Portal OM (Doc ID 2534773.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, System Admin

When attempting to access Partner portal application for their custom portal after copying the vanilla application, the application does not come up and the following error occurs.

The server you are trying to access is either busy or experiencing difficulties.

The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Setup Sandbox environment and make sure Siebel is up and running.
2. Copy vanilla Siebel Partner Portal application and give it a Application name "'ABC Portal - XYZ'"
3. Check to see if component is up and if the application comes up.

The issue has the following business impact:
Due to this issue, users cannot bring up the custom partner portal application and this was causing a setback.




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