My Oracle Support Banner

Bad Performance Issues After After Moving Siebel Servers And DB Servers To New Versions In IP2015 (Doc ID 2536072.1)

Last updated on JANUARY 23, 2020

Applies to:

Siebel CRM - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to use new Siebel CRM 15.11 setup on upgraded Windows OS and SQL Server database the overall performance is degraded.


EXPECTED BEHAVIOR
-----------------------
The Siebel CRM application should perform well


STEPS
-----------------------
1. Bring the Siebel CRM environment up
2. Try to login to the application
3. Blank page is displayed

Changes

SQL Server 2008 upgraded to SQL Server 2012

Windows Server 2012 upgraded to Windows Server 2016 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.