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Usage Collection functionality to Track User Navigation History not Working As Expected (Doc ID 2536384.1)

Last updated on APRIL 14, 2020

Applies to:

Siebel Financial Services Call Center - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.

Symptoms

 Are there logs of User navigation in the applications? For example, what screens or Applets they are accessing during a session ? I see there is a Usage Collection functionality which could be useful with Siebel 8.1 ?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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