Usage Collection functionality to Track User Navigation History not Working As Expected
(Doc ID 2536384.1)
Last updated on OCTOBER 06, 2021
Applies to:
Siebel Financial Services Call Center - Version 8.1.1.5 SIA [21229] and laterInformation in this document applies to any platform.
Symptoms
Are there logs of User navigation in the applications? For example, what screens or Applets they are accessing during a session ? I see there is a Usage Collection functionality which could be useful with Siebel 8.1 ?
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |