Usage Collection functionality to Track User Navigation History not Working As Expected
(Doc ID 2536384.1)
Last updated on OCTOBER 06, 2021
Applies to:Siebel Financial Services Call Center - Version 126.96.36.199 SIA  and later
Information in this document applies to any platform.
Are there logs of User navigation in the applications? For example, what screens or Applets they are accessing during a session ? I see there is a Usage Collection functionality which could be useful with Siebel 8.1 ?
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