Usage Collection functionality to Track User Navigation History not Working As Expected
(Doc ID 2536384.1)
Last updated on APRIL 14, 2020
Applies to:Siebel Financial Services Call Center - Version 18.104.22.168 SIA  and later
Information in this document applies to any platform.
Are there logs of User navigation in the applications? For example, what screens or Applets they are accessing during a session ? I see there is a Usage Collection functionality which could be useful with Siebel 8.1 ?
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