My Oracle Support Banner

How to Change Active Position using Business Service Or eScript (Doc ID 2537092.1)

Last updated on OCTOBER 29, 2019

Applies to:

Siebel Financial Services CRM - Version [IP2013] and later
Information in this document applies to any platform.


Change active position with Business Service or eScript

Customer has a process to connect at Siebel with a customer context. But for the multi-positions users, they need to automatically connect user(s) with a specific position.
Currently, the Application Start eScript launches a Business Service which prepares the customer context stored in API from a source application before the auto-connect.

Is it possible to activate a different position than primary one with Business Service and/or eScript before the user continues to customer processes?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.