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Siebel Service Showing Twice After IP16 Upgrade (Doc ID 2539150.1)

Last updated on MAY 06, 2019

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.19 [IP2016] version, Upgrade

ACTUAL BEHAVIOR
---------------
siebel list command provide two outputs.

APP01
[siebel@gcrmpvsbl01 bin]$ list_server all
Siebel Server "app01" (Enterprise "GCRM_PROD")
started at Sun Mar 10 08:32:21 2019, pid: 9264, autostart: no
Siebel Server "app01" (Enterprise "GCRM_PROD")
started at Sun Mar 10 08:32:21 2019, pid: 9264, autostart: no
[siebel@gcrmpvsbl01 bin]$

EAI01
[siebel@gcrmpvsbl05 siebsrvr]$ list_server all
Siebel Server "EAI01" (Enterprise "GCRM_PROD")
started at Sun Mar 10 11:37:35 2019, pid: 4669, autostart: no
Siebel Server "EAI01" (Enterprise "GCRM_PROD")
started at Sun Mar 10 11:37:35 2019, pid: 4669, autostart: no
[siebel@gcrmpvsbl05 siebsrvr]$

EXPECTED BEHAVIOR
-----------------------
only one output should be displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. list_server all
2. stop_server all
3. start_server all

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the output is shown twice.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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