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Siebel Services Is Not Starting Up After Configuration In 19.3 and erroring with [IBM][CLI Driver] CLI0124E Invalid argument value. SBL-SRM-00016 (Doc ID 2539210.1)

Last updated on MAY 07, 2019

Applies to:

Siebel CRM - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Installation

Siebel services is not starting up after configuration in 19.3



We have installed siebel 19.3, deployed siebel server in the enterprise. But siebel services is not starting up in windows server.

Below error in SRProc log
IBM][CLI Driver] CLI0124E Invalid argument value. SQLSTATE=S1009
GenericLog GenericError 1 000000025cce7044:0 2019-05-05 07:35:45 (srpdb.cpp (963) err=2097168 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to connect to DB (data)


Siebel Server OS -Windows
DB - IBM Db2 10.5
Total siebel servers in enterprise -8
Linux siebel server -7(All 7 are up and running)
Windows siebel server -1(Not coming up)


ERROR
-----------------------
[IBM][CLI Driver] CLI0124E Invalid argument value. SQLSTATE=S1009

err=2097168 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to connect to DB (data)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. We have installed siebel 19.3, deployed siebel server in the enterprise. But siebel services is not starting up in windows server.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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