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Newly created record disappears from screen when using RefreshBusComp Method (Doc ID 2540179.1)

Last updated on SEPTEMBER 08, 2020

Applies to:

Siebel CRM - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Using RefreshBusComp Method In BC WriteReocrd Server Scripts diappears the copied record in the view

EXPECTED BEHAVIOR
-----------------------
Using RefreshBusComp Method In BC WriteReocrd Server Scripts should not disappear the copied record in the view

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query for the record in Agreements Screen
2.Copy the record and save the new record
3.BC WriteReocrd method changes record's Status of the copied record, RefreshBusComp method in bc write record ,make the new status show in the current view and disappears the copied record


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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