Point Sub Type Not Getting Stamped In Case Of Redemption Cancellation (Doc ID 2541513.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Symptoms

On : 15.5 [IP2015] version, Loyalty

ACTUAL BEHAVIOR
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When cancelling a redemption, the point sub type is not added to the point item

EXPECTED BEHAVIOR
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All point sub types should be added to the point items

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a point sub type
2. Create a redemption transaction
3. Cancel the redemption transaction, the accrual cancellation record does no have the sub type.

Test case:
- Create an accrual with 10 points, sub type is added
- Create a redemption with 1 point, the accrual is the only transaction that can be used so the point type should be included.
The redemption promotion does not allow you to set a sub type
- Cancel the redemption transaction, sub type is not added to the corresponding accrual but the redemption transaction id is. The point sub type should be added

Changes

Cause

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