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There Is HTML Encoding In The Mail I.e. Where There Is Table (Rows And Column) In The Mail Chain. (Doc ID 2541880.1)

Last updated on OCTOBER 30, 2019

Applies to:

Siebel CRM - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.18 [IP2015] version, Comms Server & Email Response

ACTUAL BEHAVIOR
---------------
Attachments in incoming mails are not processed in siebel

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trigger inbound mail with 2 or more attachments
2. Check that email contains attachments or not

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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